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Services

Everything Midships does,
in one place

Midships offers consulting, managed operations, and identity security services for regulated enterprises. Every service is built around zero downtime delivery, deep platform expertise, and audit-ready outcomes for financial services, healthcare, and government organisations globally.

Our services

Choose the right engagement for your programme
Guardian — 24x7 Managed Operations

Guardian is Midships' managed operations service for Ping AIS, Ping AIC, Keycloak, and Icebreaker. Proactive monitoring, zero downtime upgrades, and SRE-led incident response — so your team focuses on business outcomes while Midships keeps the platform running, secure, and audit-ready.

24x7 monitoring and incident response

Custom SLA — 99.999% standard

Covers Ping AIS, AIC, Keycloak, Icebreaker

Zero downtime upgrades and patching

Quarterly DR drills and evidence packs

Takeover of existing environments available

Guardian detail
Advanced Identity Security and Fraud Prevention

Midships designs and implements adaptive security overlays — risk-based authentication, fraud detection, and compliance-aligned access controls — integrated directly into Ping and Keycloak identity flows. Native integration with PingOne Protect and Verify for bot detection, credential abuse prevention, and step-up authentication only when risk is detected.

PingOne Protect and Verify integration

Bot and credential stuffing detection

Fraud reduction without user friction

Risk-based step-up MFA

Account takeover prevention

Free pilot available for qualified customers

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Identity Journeys

Pre-built and custom identity journeys for enterprise Ping and Keycloak deployments. Registration, login, MFA, passwordless, step-up, progressive profiling, account recovery, and lifecycle events. Journeys are tuned for conversion, fraud reduction, and user experience — and consistent across channels and environments.

Passwordless and passkeys

Secure customer onboarding

Account recovery and credential reset

Step-up and adaptive MFA

Progressive profiling

Cross-channel consistency

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IAM Modernisation and Migration

Midships helps regulated enterprises move from legacy and home-grown IAM systems to modern Ping and Keycloak platforms — using gradual migration patterns that eliminate big-bang risk and maintain service continuity throughout. Includes architecture, delivery, and zero downtime cutover.

Legacy IAM to Ping or Keycloak

On-premises to Ping AIC (SaaS)

Co-existence patterns — no service disruption

VM-based to Kubernetes migration

Multi-million identity migrations

Zero downtime cutover as standard

Ping Consulting

What you get from Midships

The benefits that matter to regulated enterprises
Regulation-ready from day one

PCI-DSS, MAS TRM, SOC2, PSD2, and GDPR compliance embedded into architecture and delivery. Audit-ready evidence packs, access reviews, and separation of duties included — not bolted on after go-live.

Zero downtime delivery

Blue/green, canary, and rolling deployments as standard. Every go-live and upgrade rehearsed in lower environments. Midships has never caused a production outage on a go-live or upgrade. For regulated enterprises, that track record matters.

Rapid time to value

Midships' Accelerators compress Ping and Keycloak deployments from months to weeks. Pre-hardened configurations, pre-tested identity journeys, and production-grade infrastructure-as-code ready from the start of delivery.

Proactive security and observability

Guardian provides continuous monitoring, pattern-based alert correlation, and intelligent escalation — detecting issues early, often before they become customer-facing incidents. 24x7 coverage with PagerDuty and Twilio smart escalation included.

Engineers, not account managers

Every Midships engagement is led by hands-on IAM engineers, architects, and product specialists. You speak directly to the people doing the work — not relationship managers. Senior expertise is accessible throughout, not just at proposal stage.

Products you own

Midships' Accelerators and Icebreaker are white-box licensable products — full source code included. After deployment, your team can operate, modify, and extend the platform independently. No lock-in to Midships for ongoing changes.

Common questions

Services — FAQs

How quickly can Midships deploy IAM solutions?

Using Midships' Accelerators, Ping AIS and Keycloak deployments reach production-grade configuration in lower environments within weeks rather than months. The Ping AIS Accelerator spins up environments in six minutes. The Keycloak Accelerator delivers a vanilla production-ready environment in two sprints. For more complex programmes with migration and integration requirements, timelines vary — but the Accelerator foundation always reduces delivery risk and duration.

Which compliance standards do you align to?

PCI-DSS, MAS TRM, SOC2, PSD2, GDPR, FCA guidelines, DORA, and NIST AI RMF (for AI governance). Midships' Accelerators are pre-hardened to these standards from day one. Guardian managed operations include quarterly DR drills, audit evidence packs, and compliance-aligned runbooks. For AI governance, Icebreaker aligns to EU AI Act, MAS TRM, and FCA requirements for agentic AI systems.

Can Midships take over an existing Ping or Keycloak environment?

Yes. Guardian can assume operational responsibility for an existing environment regardless of who deployed it. Midships conducts an assessment, implements necessary hardening and observability improvements, and then takes on 24x7 managed operations. This is one of the most common Guardian engagement models — enterprises whose current managed service is underperforming or whose internal team is stretched.

What is the difference between Guardian and consulting?

Consulting and implementation is a time-bounded engagement — Midships designs, builds, and hands over a platform. Guardian is an ongoing managed service — Midships takes operational responsibility for the running platform post-deployment. Most clients use both: consulting to build the right foundation, Guardian to run it indefinitely. The two can be scoped independently or combined under a single engagement.

Do Midships' services include fraud protection?

Yes. Midships integrates PingOne Protect and Verify into identity flows for risk-based authentication, bot detection, credential abuse prevention, and account takeover protection. Step-up challenges are applied only when risk signals are detected — minimising friction for legitimate users. For qualified clients, Midships offers a free pilot of Protect and Verify before production commitment.

Can Midships help with AI governance alongside IAM?

Yes. Icebreaker is Midships' patent-pending runtime AI governance product — ensuring every autonomous AI agent action is aligned to an approved business purpose, enforced through existing IAM controls, and auditable before it executes. Guardian also covers Icebreaker under managed operations. For enterprises deploying agentic AI alongside IAM, Midships can govern both the identity layer and the AI layer under a single engagement.

Stronger Identity, Happier Customers.

Tell us about your programme and we will recommend the right combination of consulting, products, and managed operations for your needs.

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