- Decision
- Migrate and upgrade live customer and workforce identity estates without disrupting the bank.
- Stakes
- Log-in, onboarding and staff access all run through identity. A broken integration is visible to customers on the first day.
- What we did
- Mapped dependencies, built the target in parallel and proved compatibility, load, recovery and rollback before each cut-over.
- Proof
- Four complex migrations and upgrades completed in 2025, each in a different country and each at a tier 1 or tier 2 bank.
- What it means for you
- Migration risk can be sized and retired before cut-over, rather than accepted as a reason not to change.