Have You Checked Your Ping EOS Dates - Midships Helps You Prepare, Upgrade, and Protect Your IAM
- Ajit Gupta
- Dec 15
- 4 min read
Understanding Ping Product Support Status
Ping Identity has formalised its product lifecycle — and for many organisations, the deadlines are approaching faster than expected. The new Support Status model finally gives clarity, but it also exposes a hidden risk: many enterprises are already running versions that are nearing End of Maintenance or End of Support. The shift to STS (Short-Term Support) and LTS (Long-Term Support) finally brings predictability to upgrade planning — but it also shortens the window in which organisations must act. Visibility alone doesn’t protect your IAM. Enterprises need a partner who can convert these dates into secure, zero-disruption upgrade paths. This is where Midships is already helping clients stay ahead of their lifecycle deadlines.
Midships makes upgrades fast, painless, with zero-downtime. This lowers enterprise risk, effort, and lowers TCO with our accelerators
What “Support Status” Means in the Ping Identity Lifecycle
Support status isn’t just an engineering detail — it directly shapes your cyber-risk exposure, audit readiness, incident response costs, and identity resilience. The lifecycle helps you understand:
When a version stops receiving bug fixes
When security patches stop being released
When Ping stops providing technical assistance
When a version becomes fully unsupported (i.e., End of Life)
These milestones influence security posture, compliance readiness, operational stability, and even budgeting.
Why Ping Introduced the STS/LTS Model
For many years, Ping’s support timelines were unclear, leaving enterprises uncertain about when maintenance would stop or when an upgrade was necessary. The shift to STS/LTS solves these problems:
STS releases deliver rapid innovation but expire quickly.
LTS releases provide stable, enterprise-grade longevity with extended support options.
The STS/LTS model fixes years of ambiguity and aligns Ping with global enterprise standards.
Key Lifecycle Terms: Release, EOM, EOS, EOL
Term | Meaning |
Release Date | When the version becomes available. |
End of Maintenance (EOM) | No more updates, patches, or bug fixes. |
End of Support (EOS) | Ping stops offering technical assistance. |
Extended Support (LTS Only) | Optional extra support year (with additional annual costs). |
End of Life (EOL) | Fully unsupported. Running this becomes risky and potentially in violation of regulatory compliance. |
Understanding these timelines is critical for enterprises managing large IAM deployments.
Why Ping Product Support Status Matters for Enterprises
Ignoring identity platform lifecycle updates is no longer just a technical oversight — it is a governance, risk, and compliance failure. Let’s break down the risks.
Why This Matters for Your Organisation
Security Protection
Once a version reaches EOM or EOS, it stops receiving patches. That means vulnerabilities remain open — and these weaknesses are publicly catalogued, actively scanned for, and routinely exploited by attackers.
Compliance Requirements
Regulated sectors must run supported, patched software. Running outdated Ping versions can lead to non-compliance and audit findings. Many organisations only discover gaps during audits — at which point upgrades become emergency exercises with higher cost and greater business disruption.
Operational Stability
Older versions frequently cause degraded performance, integration failures, and sudden breakages when third-party platforms update their APIs or authentication protocols.
Support status helps teams prepare instead of react. Businesses cannot afford IAM instability.
Impact Across PingAM, PingDS, PingIDM & PingGateway
All Ping products share similar risks when outdated:
Security vulnerabilities
Incompatibility with new authentication standards
Higher operational effort
Reduced resilience
Because these systems authenticate every employee, customer, and partner interaction, any degradation ripples immediately across your entire digital ecosystem.
The Cost of Ignoring End-of-Life (EOL)
Running EOL versions leads to:
Increased security risk
Higher emergency upgrade costs
Loss of vendor support
Potential service disruption
A predictable lifecycle is only valuable if organisations act on it. Planned upgrades cost far less than reactive ones — yet most organisations wait until it is too late.
How Midships Helps Organisations Stay Ahead of Lifecycle Deadlines
Midships specialises in ensuring clients never fall behind Ping’s support timelines. We provide:
Proactive Lifecycle Intelligence
Midships monitors every Ping release and proactively alerts clients to upcoming EOM/EOS/EOL milestones.
Automated Upgrade Frameworks
Using Midships' accelerators—Cube, cloud pipelines, and hybrid models—we turn complex upgrades into smooth, repeatable processes.
Zero-Downtime Migration Options
Critical regulated sectors cannot afford authentication outages — our migration patterns ensure resilience throughout with zero customer disruption and seamless migrations where customers are not even aware of the underlying upgrade.
IAM Modernisation
We modernise identity architectures towards cloud-ready, API-first models that strengthen security and reduce long-term cost.
Strategic Alignment with Ping
Our engineering alignment with Ping ensures clients adopt the right STS/LTS strategy that fits their long-term roadmap.
What This Means for Ping Customers, Executives & Partners
Executives gain predictability, engineers gain simplicity, and organisations gain resilience. This gives clarity and confidence to:
Ping customers planning upgrades
C-Suite leaders allocating IT budgets
Security teams managing compliance
Ping Identity, showcasing partners who help customers stay supported
Midships becomes not just an implementer—but a trusted lifecycle partner.
Ping’s Product Support Status provides clarity — but clarity doesn’t upgrade your systems. Organisations now need a proactive, expert partner who can anticipate deadlines, design zero-disruption upgrade paths, and modernise IAM foundations before risk accumulates. Midships helps enterprises stay secure, compliant, and future-ready across PingAM, PingDS, PingIDM, and PingGateway.If your organisation wants to stay ahead of lifecycle deadlines instead of reacting to them, now is the right time to speak with Midships.
Writer’s Overview
Ajit Gupta – Co-Founder & CEO, Midships
Ajit leads Midships Group’s transition from a specialist identity consultancy to a portfolio of autonomous, AI-native business units. He focuses on long-term business relevance through platform thinking, customer outcomes, and scalable operating models.
Short bio: Ajit is a strategic founder with deep expertise in IAM, platform delivery, and AI services, driving Midships’ expansion across Asia, the Middle East, and beyond.
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