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Case Study

How Bank Jago counted on Midships for speed, security and reduced costs

In just three months, we delivered the customer ID experience and event-based architecture that sets up Indonesia’s first true online bank account for major success.

Across South East Asia, mobile apps and associated online purchases are experiencing exponential growth. For Bank Jago, that growth offers incredible opportunity. But only if its foundations are secure.

Midships was challenged to deploy, integrate and configure ForgeRock Access Manager and Directory Services at speed. In less than three months, we completed the work on AWS EKS and AliCloud ACK, using an Everything as a Code (XaaS) DevOps model and ensuring the final result was highly scalable.

Then we went even further, taking a holistic view and offering both macro-level advice and practical, hands-on delivery of several core Bank Jago services.

We’re proud to have played a role in building out Bank Jago’s customer journey, ID management and high-performance architecture. Its services are now significantly more robust, providing protection and peace of mind for both the bank and every one of its customers.

Ajit Gupta, Midships

“With an aggressive timeline and limited budget, Midships’ unique proposition – underpinned by its accelerators and knowledge of containerized architectures – gave us the confidence to choose them. It was a decision well made.”

Alfonso Tambunan, CTO, Bank Jago

Solutions

Using our decades of senior IT experience and commercial awareness, we:

  • Designed a higher performing, more secure and robust technical architecture for the entire Bank Jago business.

  • Designed the event-based architecture that makes Bank Jago a high performing banking service.

  • Supported Bank Jago’s site reliability engineers to replicate customer data in real time, thereby preventing data loss in the event of a major outage in one site.

  • Harnessed our ForgeRock accelerator to ensure a quick deployment and integration of the ForgeRock stack.

  • Configured ForgeRock and the wider bank services to meet the customer’s specific use cases.

  • Prevented potentially serious failures by designing key security components that mitigated the risk of data theft and ensured customers cannot refute placing a transaction from their mobile device.

RESULTS

  • As a direct consequence of our work, Bank Jago enjoyed:

  • Reduced cloud costs

  • Lessened reliance on multi-skilled subject matter experts

  • Fast ForgeRock implementation, with a fully integrated CI/CD DevOps pipeline ready in just days

  • Configured ForgeRock and the wider bank services to meet the customer’s specific use cases.

  • Prevented potentially serious failures by designing key security components that mitigated the risk of data theft and ensured customers cannot refute placing a transaction from their mobile device.

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